Main Purpose of the position To quote for and manage events
Reports to Company Directors
Key relationships with All team members
Reporting to this post On events, all waiting and working staff
Key Tasks & Responsibilities
Target potential venues, find and where necessary prepare Tender documents or provide contacts with Lodge details
To do site visits on different venues to check on the feasibility of events
Lead on Sales initiatives to generate new business
Handle telephone enquiries and complete subsequent menu and quotation requests quickly and efficiently
Check all quotations are either confirmed or not required within a reasonable timescale
Build effective working relationships with venue managers and external event planners
Be the main point of contact in the office for various venues
To hold tasting for your clients, at times to suit them (sometimes out of office hours) in our meeting room and help them decide on a menu that suits their event, offering alternatives and advice based on your experience and their event theme
Co-ordinate with clients in the planning and running of their events, offering advice and extra services where possible
Ensure post event paperwork is completed
Make yourself aware of venues Health and Safety and Fire Regulations and brief your staff
Effectively manage all staff on site. Responsible for ensuring staff are properly dressed, trained, and briefed fully before the event begins. Delegate duties before and continually monitor staff performance to ensure highest standards of service are maintained at all times
Liaise closely with the client throughout the event to ensure that they are happy with the progress of the event and to ensure we maintain a friendly, approachable, yet highly professional image.
Co-ordinate with venue staff throughout the event to ensure they are happy with Lodge Catering’s performance and use of the building.
Co-ordinate with chefs throughout an event to ensure that food is served on time, correctly presented and as the client has ordered and expects
To be very aware of and adhere to food hygiene standards and procedures at all times
Ensure that the event is properly cleared and all areas are left clean, tidy and all equipment is either packed onto our van or is ready for collection
Liaise with external suppliers regarding the delivery and collection of hired in equipment
The successful candidate will have already provided an excellent event experience for brides, private diners and corporate events. You will be knowledgeable about food and be excited to provide a bespoke menu for your client.
Your experience in sales and marketing, along with your knowledge of London and its venues, will help us bring in new business, both as a sole caterer for venues and a “go to” solution for private and corporate clients.
Providing bespoke catering and support at once in a lifetime events won’t faze you and client confidence in you is paramount
English and maths to GCSE standard or equivalent
Experience of solo booking, quoting and managing events
Enthusiastic and knowledgeable about food.
Proven sales and marketing experience
Must have experience of the London Events industry and knowledge of London venues
Excellent Customer service skills
Managing internal and agency staff
Self-motivated, energetic team player
I.T literate, with particular emphasis in Word/Excel spreadsheets
Organised and methodical, with an eye for detail
Experience of working under pressure, to tight deadlines and producing accurate results
Salary 22 – 24k based on level of experience
Hours of work 40 hours per week
Contract type Full time
Holiday entitlement 20 days, plus bank holidays
Note that we close down for 3 days over Christmas, which is taken from leave entitlement
Overtime Hourly pay for evening and weekend events at flat rate
Benefits Parking on site usually available and lunch is provided
This is a broad description of this position but it is not intended to be a complete list of tasks or responsibilities. Neither should this be taken as part of any contract including the Job Holder’s contract of employment. In addition to the above duties, the Job Holder is required to carry out any task reasonably requested of him/her from time to time.